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TERMS & CONDITIONS

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Welcome to Sundowners!

 

Before you join us for the day, we encourage you to familiarize yourself with our terms and conditions.

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PRICING

  • Our pricing includes VAT, but please be aware that prices may be subject to change at any time.

  • Promotional prices are exclusively for in-house dining and can vary in duration.

  • All promotional items are not for sharing.

  • All promotional imagery is for reference only and may vary, plating and portion sizes may vary.

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KIDS ADVENTURE LAND 

  • Party bookings are essential.

  • Only correct swimwear / bathing suits are allowed , No swimming in clothing allowed.

  • Changing in or out of clothing must be done in the outside bathroom/changeroom only.

  • If your child does not know how to swim , please make sure they are wearing arm bands / floatation device and accompanied by an adult .

  • Kids need to be completely dry before going on the trampoline park.

  • Trampoline Park is strictly for kids up to the age of 14 years.

  • No drinks or food allowed in the pool or in the play area

  • Parents need to supervise children at all times.

  • No shoes or toys allowed on jumping castles or trampolines.

  • No Band - No Play 

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GENERAL

  • We strictly enforce the policy of not serving alcohol to guests under 18 years of age.

  • Please be respectful to our staff and other patrons, 

  • Disruptive or inappropriate behavior will not be tolerated.

  • No under 18's permitted in the bar area.

  • No weapons are allowed on the premises.

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 COMPLAINTS:

  • Please address any complaints with the restaurant manager directly or email us on sundownersalberton@gmail.com

  • We will work to resolve any issues in a fair and timely manner. 

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 DISCLAIMER

  • All persons entering these premises, or using any amenities or facilities on these premises, do so entirely at their own risk.

  • These premises are private property and the owner, manager and/or operator of these premises :

    • Reserves the right to refuse admission or entry to any person.

    • Does not accept any liability whatsoever for any injury or death of any person.

    • Does not accept any liability for loss or destruction of or damage to any property, whether arising from fire, theft or any other cause whatsoever and by whomsoever caused or arising from the negligence or gross negligence or wrongful acts or omissions of the owner, manager and/or operator of this establishment and its directors, officers, employees, agents and representatives.

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Thank you for your co-operation!

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